Known Issue: SharePoint Configuration Error in Ephesoft Transact
Known Issue: An error occurs when configuring the SHAREPOINT_365_EXPORT_PLUGIN that requires updated authentication. Solution: Perform the following steps to create a new App password for your...
View ArticleKB00007629 Combined Realm for AD/LDAP
Applicable version: All versions of Ephesoft Transact Issue In some cases the group and users search in LDAP can’t find users and groups unless there are specific context paths entered in the...
View ArticleEphesoft’s Linux Command Line Tool
This page lists the Linux command-line options for most applications included in Ephesoft Transact. Jump to: Nuance Commands OCR Extraction Ghostscript Commands PDF to TIFF Conversion PDF Optimization...
View ArticleBatch Class with Global Document Type Failing Import
Applies to: Ephesoft Transact 2020.1 Ephesoft Transact 2020.1.02 Issue: If you are importing a batch class that creates or updates global document types in the global batch class, the import process...
View ArticleError in dcma Logs When Exporting a Batch Class
Applies to: Ephesoft Transact 2020.1 Ephesoft Transact 2020.1.02 Issue: The following error occurs in the dcma logs when exporting a batch class, even though the batch class exports successfully....
View ArticleBatch Class Fields Missing After Import
Applies to: Ephesoft Transact 2020.1 Ephesoft Transact 2020.1.02 Issue: When exporting a batch class that has Batch Class Fields, importing that batch class does not import the Batch Class Fields....
View ArticleAdditional Configuration for Chrome 80
Issue When using Google Chrome version 80 or later, you may be unable to sign out of Ephesoft Transact if you are signed in using single sign-on (SSO). Additionally, you may face issues if Transact is...
View ArticleImporting Windows Batch Class to Linux Environment
The following instructions describe how to migrate batch classes from Windows to Linux. Before proceeding, export your batches from the Windows environment and import them into the Linux one. The...
View ArticleWhat is the Difference Between the Document Assembler and Advanced Document...
Applies to: Ephesoft Transact 4.5.0.0 and above When the Advanced DA Switch is enabled in the DOCUMENT_ASSEMBLER plugin, the plugin will run using the ADVANCED_DOCUMENT_ASSEMBLER algorithm. So what are...
View ArticleHow Do I Add a New Translation to Transact?
Applies to: All versions of Ephesoft Transact If a language you’re looking for is not supported by Ephesoft, you can add your own translations to the Transact UI by editing the locale files. What are...
View ArticleHow to Change the Ephesoft Logo
This page contains steps for how to replace the Ephesoft logo within Ephesoft Transact with your own company logo. These instructions are intended for partners and customers who are looking to...
View ArticleHow to Modify the Custom Column Names
Applies to: Ephesoft Transact 4.0.4.0 and above This article describes how to modify the Custom1, Custom2, Custom3, & Custom4 names. Modifying Column Names You can rename the custom column names by...
View ArticleUnderstanding ImageMagick Compression Parameters
Applies to: All versions of Ephesoft Transact This article will help you understand the recommended compression parameters when configuring the IMPORT_MULTIPAGE_FILES plugin. For more information on...
View ArticleKB0014970: ImageMagick Files Quickly Fill temp Folder
Applies to: Ephesoft Transact 4.0.5.2 and above Issue ImageMagick files fill up the temp folder when processing large TIF files. Root Cause By default, if any module is unable to complete its...
View ArticleUnderstanding LibTiff
Applies to: Ephesoft Transact 4.0.5.2 and above LibTiff is an additional utility for creating and optimizing the output TIFF files generated in a batch instance. LibTiff also supports splitting...
View ArticleHow to Install Checkinstall on RHEL
Applies to: All Linux versions of Ephesoft Transact This page provides instructions for how to install checkinstall on RedHat Enterprise Linux (RHEL). Checkinstall files are included in the...
View ArticleHow to Remove a Custom Plugin
Applies to: All versions of Ephesoft Transact This article provides steps on how to remove a custom plugin from Ephesoft Transact. Custom plugins must be removed from all batch classes. Refer to the...
View ArticleIssue with Ephesoft Transact and Chrome 85.0.4183.121
Applies to: All versions of Ephesoft Transact on Google Chrome 85.0.4183.121 Issue When accessing Ephesoft Transact on Google Chrome version 85.0.4183.121, you may receive the following error message...
View ArticleError Uploading Images Remotely
To resolve this issue, you will need administrator permissions. Issue When uploading supported images (PDF or TIFF) to KV Extraction or KV Page Process remotely (from the web interface), you may...
View ArticleIssue with ImageMagick Filling Temp Folders on Linux
Applies to: All versions of Ephesoft Transact on Linux Issue When processing large batch instances, the drive may run out of space. This can cause ImageMagick processes to slow, lockup, or fail. Root...
View Article