Known Issue: Index Field Remains Invalid Despite AND Validation Rules Being Met
Applies to: 2020.1.02 Issue When processing a document type that has multiple validation rules joined with the AND operator, the index field should become valid if all validation rules are satisfied....
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Ephesoft Localization
Overview Ephesoft provides support for multiple global languages. The localization feature enables you to change the language of the Ephesoft Transact UI dynamically by changing the browser’s language...
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Nuance Form Template Editor License Activation Error 48: “The server couldn’t...
Applies to: All versions of Ephesoft Transact Issue When trying to activate a license for the Nuance Form Template Editor, you may receive the following error: Error 48: Activate License: The server...
View ArticleKB00020677: Email Import Intermittently Failing
Applies to: Ephesoft Transact 2020.1.02 to 2020.1.03 Planned Resolution: 2020.1.04 Issue Email import intermittently fails to pick up emails at random intervals. Root Cause This issue occurs due to a...
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Database Design Schema 3.x
Applies to: Ephesoft Transact 3.x Detailed Database Design Schema Physical Data Model ADVANCED_KV_EXTRACTION APPLICATION_CHECKLIST BATCH_CLASS BATCH_CLASS_CLOUD_CONFIG BATCH_CLASS_CMIS_CONFIGURATION...
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KB00021170: Format Conversion Shows Incorrect Year for Certain Dates in 2020
Applies to: All versions of Ephesoft Transact Issue When creating Format Conversion rules to modify dates, you may experience unexpected behavior with converted years. Specifically, certain days at the...
View ArticleError Processing Batches with SAP Plugin After Upgrade to 2020.1.04
Applies to: Upgraded installations of Ephesoft Transact 2020.1.04 and above Issue When processing a batch with the SAP_ARCHIVELINK_PLUGIN deployed in the workflow, the batch continues running for an...
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Configuring Canadian Support for the Cloud HyperExtender Plugin
Applies to: Transact 2020.1.02, 2020.1.03 This document describes how to enable the Canada region in the Cloud HyperExtender plugin for Transact 2020.1.02 and 2020.1.03. Canada is available by default...
View ArticleError During Silent Upgrade on Windows with MariaDB
Applies to: Ephesoft Transact 2019.2 and above Issue When performing a silent upgrade from version 2019.2 or above to a later version, your upgrade may fail with the following error: Exception occurred...
View ArticleReports Logi License Expiration
Applies to: All versions of Ephesoft Transact Issue When using any version of Transact Reporting and Advanced Reporting, the following alert may appear on the Reports page: License File Note The Logi...
View ArticleMissing Results for Fuzzy Search
Applies to: Ephesoft Transact 2019.1 and above Issue When running a fuzzy search using the Starts With or Ends With options, not all records with matching keywords are returned. Workaround If your use...
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Error “Invalid Ephesoft License” Occurs When Upgrading Core Capacity
Applies to: Ephesoft Transact 2020.1 and above Issue When upgrading the number of cores for servers in a multi-server environment, Transact should prevent user login if the environmental core capacity...
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KB00021980: Regex Pool Not Visible
Applies to: Ephesoft Transact 2019.1 and above Issue When searching for regex values in the Regex Pool of a batch class, some values are not visible. Additionally, some regex values may disappear after...
View ArticleEnd of Life Announcement Ephesoft Mobile
End of Life Announcement Ephesoft Mobile Ephesoft will discontinue licensing of Ephesoft Mobile on June 30, 2021. Existing customers will be supported according to the terms of our EULA and EOL support...
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Expired Web Scanner Certificate
Applies to: All versions of Ephesoft Transact prior to 2020.1.05. Issue Beginning July 18, 2021, users may receive a message stating that the Ephesoft Transact Scanner Service is not running on the...
View ArticleKB00023275: Email Import Stops Working While Processing XLSX/XLS File As...
Applies to: 2020.1 and above. Issue Email import stops picking up emails for processing when XLSX/XLS files are sent as attachments. Root Cause This issue occurs when XLSX or XLS files contain a column...
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Ephesoft Web Scanner Requires Workaround After a Chrome or Edge Browser Update
Applies to: Chromium version 94 based-browsers. Issue The Ephesoft Web Scanner Service may be prevented from communicating with the Transact server after the latest Chromium browser security update....
View ArticleAJP Protocol Error –“Invalid Message Received”
Applies to: Ephesoft Transact 2020.1.06 and above. Issue You may receive an error message for unauthorized or misconfigured AJP connections, such as: ERROR org.apache.coyote.ajp.AjpMessage- Invalid...
View ArticleHow to Disable the AJP Protocol in Tomcat
Applies to: All versions of Ephesoft Transact. The following steps describe how to disable the AJP Protocol in Tomcat to further secure your Tomcat web server. You may need to do this with Transact...
View Article“Null” Error on Dashboard Reports Screen in Chrome
Applies to: Transact 2020.1.06 and above while using Chromium-based browsers. Issue When accessing your Transact instance in a Chromium-based browser, you may receive a “Null” error message on any...
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