Clik here to view.
Editing Overlays in Advanced KV Extraction in 3.x
Applies to 3.x versions of Ephesoft The functionality to edit key and value overlays on the Advanced KV Extraction Screen has been added since the 3.0 version. Creating new overlays everytime is no...
View ArticleFolder monitor service Fails when Folder Monitor TURNED OFF or COMMENTED OUT
Versions of Ephesoft Affected: 3.x Issue: Folder monitor service Fails when Folder Monitor TURNED OFF or COMMENTED OUT Solution: When folder monitor fail-over mechanism was designed, it was based on...
View ArticleClik here to view.
Setup Sharepoint 2013 Server with Ephesoft
How to Page? Topic #9383 : Setup Sharepoint 2013 Server with Ephesoft Applicable Ephesoft versions: 4.0 and up More Info: Instructions: Log into the web interface of your site, click the gear...
View ArticleHow to Set Eviroment varibles for install-license.bat
How to Page? Topic #9998 : How to Set Eviroment varibles for install-license.bat Applicable Ephesoft versions: All More Info: In order to use Power Shell rather than Command Prompt you will need to...
View ArticleClik here to view.
How To Limit the size of Recostar Searchable PDF’s
How to Page? Topic #9589 : How To Limit the size of Recostar Searchable PDF’s Applicable Ephesoft versions: 4030 More Info: If you would prefer to use Recostar to create Searchable PDF’s but are...
View ArticleClik here to view.
Multi server Deployment Over Multiple Regions
KB Articles KB Article #9612 Topic/Category: Multi-Server install Issue: Multi server Deployment Over Multiple Regions Overview This document describes how to deploy an Ephesoft’s failover...
View ArticleCMIS Export plugin Issue due to formatting
Known Issues Articles Known Issue# 9674: CMIS Export plugin Issue due to formatting Topic/Category: Ephesoft version(s) Affected: Issue: While using the CMIS Export plugin, I received the following...
View ArticleFuzzy DB Confidence Threshold Not editable in 4020 and 4021
Known Issues Articles Known Issue# 9385: Fuzzy DB Confidence Threshold Not editable in 4020 and 4021 Topic/Category: Fuzzy DB Ephesoft version(s) Affected: 4020 and 4021 Issue:In the FuzzyDB module,...
View ArticleClik here to view.
Known Issues: DLF Mapping SharePoint 2013
Known Issues Articles Known Issue# 9915: DLF Mapping SharePoint 2013 Topic/Category: CMIS Ephesoft version(s) Affected: 4030 Issue: As of now we can export only one document level field per...
View ArticleEmail Import Best Practices Multiserver
Question: Are there specific setting for using the Email Import in a multiserver environment. Answer: While the optimal configuration would be to only have email import configured to run on one server...
View ArticleKB0009991 Recostar: 1’s Identified as l’s and I’s
KB Articles KB Article # 9991 Topic/Category: Recostar Ephesoft Version: 3x+ Issue: Recostar: 1’s Identified as l’s and I’s Analysis: The IMPORT_MULTIPAGE_FILES normalization process may change the...
View ArticleKB0010036 Computer Name(License Server) Resolving to Incorrect IP Address
KB Articles KB Article # 10036 Topic/Category: Installation Ephesoft Version: 3x+ Issue: Computer Name(License Server) Resolving to Incorrect IP Address Analysis: Ephesoft validates license information...
View ArticleKB0010052 How to Perform a Complete Uninstallation of Ephesoft
KB Articles KB Article # 10052 Topic/Category: Uninstallation Ephesoft Version: 4x Issue: How to Perform a Complete Uninstallation of Ephesoft Solution: Go to Control Panel -> Programs and...
View ArticleAdd users to LDAP using Java
Topic : Adding users to LDAP using a Java Class Applicable Ephesoft versions: Normally LDAP requires the user to log in to the LDAP database with the jxplorer application. By using the Java class...
View ArticleKB0010060 – Ephesoft sending RMI requests to non-Ephesoft servers on a network
Known Issue#: KB0010060 Topic/Category: network connectivity Ephesoft version(s) Affected: 3.x-4.x Issue: In a network environment with non-Ephesoft servers running java and Tomcat, if the...
View ArticleKB0010118 Fresh Install: Ephesoft Won’t Start: UAC On
KB Articles KB Article # 10118 Topic/Category: Installation Ephesoft Version: 3x+ Issue: Fresh Install: Ephesoft Won’t Start: UAC On Solution: Installation Was Performed Improperly. Uninstall. Turn UAC...
View ArticleKB0010118 Fresh Install: Ephesoft Won’t Start/Connect: Windows Firewall On
KB Articles KB Article # 10119 Topic/Category: Installation Ephesoft Version: 3x+ Issue: Fresh Install: Ephesoft Won’t Start/Connect: Windows Firewall On Solution: Typically this will have a more...
View ArticleKB0009774 FuzzyDB Tables Will Not Display For Configuration Mapping When...
KB Articles KB Article # 9774 Topic/Category: Fuzzydb Ephesoft Version: 4x up to 4.0.3.1 Issue: FuzzyDB Tables Will Not Display For Configuration Mapping When Table Schema Is Not dbo Solution: Change...
View ArticleKnown Issues: Batch Class Issue 10 PDF max bug
Known Issue#: KI00010153 Topic/Category: Export Ephesoft version(s) Affected: v4.0 to v4.0.2.0 Issue: When exceeding 10 PDF files, application will not import more than that. Root Cause: Bug in create...
View ArticleKB0010109 Hidden attribute Missing from DOCUMENT TYPES WebUI in 4x
KB Articles KB Article # 10109 Topic/Category: Batch Class Definition Ephesoft Version: 4x Issue: Hidden attribute Missing from DOCUMENT TYPES WebUI in 4x Analysis: Hidden DOCTYPE was removed from 4x...
View Article