KB Articles
KB Article # 11241
Topic/Category: Installation
Ephesoft Version: All
Issue: Upgrade Incorrectly Applied Updates to An Older Sharedfolder Reference
Analysis:
Sharedfolder or other references changed from original values when first installed but locations were not updated in registry. The upgrade process uses the values stored in registry to perform correctly.
Solution:
Go into registry [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Temp\Ephesoft] and update values accordingly.