Issue:
Ephesoft Transact does not extract Chinese characters from the PDF417 barcode format.
Ephesoft Transact Barcode Engines currently do not support Chinese characters; therefore, incorrect results are populated in Validation module. This is because Chinese is implemented at the OCRing level.
A feature request (TRAN-I-664) was submitted to support Chinese characters in the PDF417 barcode format.
Solution:
To resolve this issue, use other APIs that support Chinese characters from the PDF417 barcode format to populate the correct values in the Validation module.
The post KB00007088: Ephesoft Transact Does Not Extract Chinese Characters from the PDF417 Barcode Format appeared first on Ephesoft Docs.