KB Articles
KB Article # 10467
Topic/Category: Email Import, Installation, Upgrade
Ephesoft Version: 4.0.4.0
Issue: Ephesoft 4.0.4.0 UPGRADE Causes Email Import Issues
Analysis:
An additional jar file is not removed during upgrade.
Solution:
- Go to [Ephesoft\Application\WEB-INF\lib] and delete jtidy-r8-20060801.jar.
- Restart Ephesoft