KB0010159 – Mail is sending multiple batch instances within multi server environment.

KB Article #: KB0010159

Topic/Category: Mail

Applies to: All versions.

Issue: When installing Ephesoft on multiple servers, mail is sending two batch instances which are duplicating e-mails.

Root Cause: Mail server is run on Ephesoft server.

Solution: To resolve this issue, you will need to disable the mail service on the other Ephesoft server. Allow only one server running the mail service. To do so, please follow the steps below:

1. Locate the filename applicationContext.xml in the folder <Ephesoft install directory>\Ephesoft\Application\. This file is used to run Ephesoft services.

2. You will need to comment-out the Mail Module service, look for this line below.

<!-- Un-comment it to start Mail Module on this machine. -->
<!-- -->
<import resource="classpath:/META-INF/applicationContext-dcma-mail-import.xml" />

3. You will need to move the closing comment to the line below the Mail Module service, see below.

<!-- Un-comment it to start Mail Module on this machine. -->
<!--
<import resource="classpath:/META-INF/applicationContext-dcma-mail-import.xml" />
-->

4. Restart the Ephesoft service.

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